TrustYou Headquarters - Munich Center of Technology
Help travelers make right decisions – a review summary for every hotel on the planet (TrustYou GmbH) TrustYou is a company combining big data, machine learning and NLP into a global business right here in Munich. Join this talk by CTO Steffen Wenz to learn about our architecture and specific open source technologies that you, too, can use to extract smart insights from data. TrustYou creates automatic reputation summaries for all hotels in the world. We scrape reviews and other forms of feedback from the Internet, and run sentiment analysis and topic detection on them to analyze what guests talk about. We then sell these summaries a) to hotels themselves, who use this data to improve their services, and b) hotel search engines, who display TrustYou data to help guests pick the right hotel. Among our clients are Google (yes, you find our data embedded on Google Maps!), hotels.com, KAYAK, as well as more than 10,000 individual hotels. During his talk, Steffen will outline the TrustYou architecture, and go into examples of specific Python open source technologies from the areas of: - Scraping - Building big data pipelines - NLP
CTO, TrustYou GmbH
Steffen joined TrustYou back in 2008, when he was still a student. He made his first big impact when he rewrote TrustYou's NLP pipeline in Python, with the goal of easier scalability to new languages (today, TrustYou analyzes 20 languages natively). Since 2011, as CTO, Steffen faces the challenge of building and managing a data engineering team whose products are good enough for Google to consider!